The Best Airport in World 2023. According to the results of the World Airport Awards held on March 15th, 2023 at the Passenger Terminal EXPO in Amsterdam, Singapore Changi Airport has been recognized as the best airport in the world for the year 2023. Additionally, Changi Airport was also honored with awards for the world’s best airport dining and leisure amenities.
Hamad International Airport in Doha, which was named as the Airport of the Year for both 2021 and 2022, secured the second position in the worldwide ranking and achieved three significant accolades, including the World’s Best Airport Shopping, the Best Airport in the Middle East, and the Cleanest Airport in the Middle East.
The World Airport Awards are considered a highly respected recognition in the airport industry and are determined by the results of the largest annual global airport customer satisfaction survey. Customers vote to assess the quality of customer service and facilities of over 550 airports worldwide. These awards are considered a quality standard for the airport industry and are completely independent of any airport influence or control.
The Best Airport in World 2023 Awards
The global rankings for airport excellence were announced at the Passenger Terminal EXPO in Amsterdam on 15th March 2023. Tokyo Haneda Airport was ranked No. 3 globally and won several awards including the World’s Cleanest Airport, the World’s Best Domestic Airport, and the Best Airport PRM & Accessible Facilities. Seoul’s Incheon Airport was ranked No. 4 globally and also received multiple awards such as the World’s Best Airport Staff Service, the World’s Best Airport Immigration Processing, and Best Airport Staff in Asia. Hamad International Airport, Doha, which was named the Airport of the Year in 2021 and 2022, took 2nd place in the global ranking and won three top awards for the World’s Best Airport Shopping, the Best Airport in the Middle East and the Cleanest Airport in the Middle East.
Other global winners included Shenzhen Bao’an International Airport, which was named the World’s Most Improved Airport, and Chubu Centrair International Airport, Nagoya, which won the World’s Best Regional Airport award. The Crowne Plaza Changi Airport won the award for the World’s Best Airport Hotel for the eighth consecutive year.
Zurich Airport repeated its success by winning the World’s Best Airport Security Processing award, and Bahrain International Airport was honored with the award for the World’s Best Airport Baggage Delivery.
Finally, Terminal B, LaGuardia Airport received the award for the World’s Best New Airport Terminal and also earned the highest 5-Star Airport Terminal Rating from Skytrax on the same day.
More Awards at Best Airport in the World
The title of the Best Airport in Europe was awarded to Paris CDG Airport, while Munich Airport received the award for the Best Airport Staff Service in Europe and was also recognized as the Best Airport in Central Europe. Helsinki Airport was once again acknowledged as the Best Airport in Northern Europe, and Ulla Lettijeff, Director of Helsinki Airport at Finavia, expressed pride in the airport’s consistent ranking as one of the best airports in the world.
Istanbul Airport won two awards, namely, the Most Family Friendly Airport and the Best Airport in Southern Europe. Bahrain International Airport was awarded two honors, namely, the World’s Best Airport for Baggage Delivery and the Best Airport Staff in Middle East.
New Award for Art in the Airport
Skytrax recently introduced a new award category for Art in the Airport, and the Houston Airport System won this award in 2023 due to their high art standards across their two airports, William P. Hobby Airport and George Bush Intercontinental Houston Airport. The Skytrax judging panel, and not customer survey results, determined the winner.
Best Regional Airports
Seattle-Tacoma International Airport won the award for Best Airport in North America, while Montréal-Trudeau International Airport won the Best Airport Staff in North America award. In South America, El Dorado International Airport in Bogota was named the Best Airport, and Quito International Airport won awards for the Best Regional Airport and the Best Airport Staff in South America.
Gold Coast Airport won the award for the Best Regional Airport in Australia and the Pacific. Delhi Airport received the award for the Best Airport in India and South Asia, while Hyderabad Airport won the awards for the Best Regional Airport and the Best Airport Staff in India and South Asia.
Guangzhou Baiyun International Airport won the award for the Best Airport in China, and Haikou Meilan International Airport won awards for the Best Regional Airport and the Best Airport Staff in China. The Hyatt Regency Shenzhen Airport was named the Best Airport Hotel in China.
Source: worldairportawards.com
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